FAQ

Frequently Asked Questions – FAQ

How long will it take for my order to arrive?

Orders usually take 1 week to make and then a week to ship. We’re located in Southern California, so if you’re on the west coast, shipping times will be faster. You can expect to receive your sign 3 weeks after ordering.

What is Exterior Finish? Do I need it?

Exterior finish is a polyurethane clear coat that we apply to signs at an extra cost. If your sign will be displayed outdoors, exterior finish is a great way to extend the life of your sign. We recommend using exterior finish whenever your sign will be displayed outside, exposed to the elements or in direct sunlight.

To extend the life of a wooden sign, we recommend re-applying exterior finish every 1-2 years. If you’ve ordered a sign without exterior finish and you’d like to add a finish, fret not! It’s very easy to add your own finish to a sign. There are numerous finishes available at your local hardware store. We recommend a spray on polyurethane because it’s easy to apply and it will last a long time.

Note that a finish will slightly darken the wood color.

Can I request a digital proof/mockup before ordering?

Sure! If you’ve got a logo and you’d like to see how it will look on a base with different stain options, send us the logo file and we’ll make a few mock ups for you to review before ordering. You can use our contact form here to send us a message!

Can I order a sign with custom dimensions?

Yes! Please let us know in the order notes or contact us here to request a custom size.